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Last Updated: 28/10/2024
At Clothovia, we are committed to delivering your orders reliably and efficiently. Our Shipping Policy outlines the terms and conditions related to the shipping of your purchases placed through our website.
We offer multiple shipping options tailored to your needs, which may vary based on your location and the items you order. Available methods include standard shipping, expedited delivery, and international shipping for eligible destinations.
Delivery timelines depend on the shipping method chosen and your location. Estimated delivery times are provided during checkout and may vary due to factors like product availability or carrier delays. We strive to process and deliver your orders promptly.
Shipping charges are calculated based on package weight, dimensions, destination, and selected shipping method. All shipping fees are displayed transparently during checkout before purchase completion. Free shipping offers may apply under specific conditions and are clearly indicated.
Orders are typically processed and dispatched within 3 to 5 business days after payment confirmation. Processing times may extend during peak seasons or for customized/made-to-order products.
Upon shipment, you will receive a confirmation email containing a tracking number and a direct link to monitor your package status in real-time.
Certain products may have restricted shipping or be subject to specific regulations (e.g., hazardous materials or oversized items). We comply fully with all relevant shipping laws and may limit shipment of some items to particular locations.
Please ensure your shipping address entered at checkout is complete and accurate to avoid delivery delays or misplacement. Clothovia is not responsible for delays or losses due to incorrect address information provided by customers.
If your order arrives damaged, or you experience delays beyond the estimated delivery window, please contact our customer support within 30 days for prompt resolution assistance.
We may update this Shipping Policy as necessary to reflect operational changes or legal requirements. All changes take effect immediately upon posting on our website.
Contact Us: For any shipping-related inquiries or assistance, please reach out to us at support@clothovia.com.
